Welcome to Divine Life Bamboos

Lucknow, Uttar Pradesh - 226001

At Divine Life Bamboos, we are committed to provide a seamless and satisfactory shopping experience. Please read our refund policy carefully to understand the terms and conditions.

Eligibility for Refund

You may be eligible for a refund if you meet one of the following criteria:

  • You received a damaged or defective product.
  • The product you received is different from what you ordered.
  • You requested a cancellation of your order before it was shipped, and it was not processed yet.
Refund Process
  • Provide detailed information about the issue, including order number, product details, and supporting evidence like photos.
  • To request a refund, please contact our customer support team within 2 days from the date of delivery.
  • We will review your request and, if approved, we’ll initiate the refund process.
Refund Methods
  • Refunds will be issued using the same payment method used for the original purchase.
  • Refund processing times may vary, but we strive to process refunds as quickly as possible.
Return Shipping
  • In some cases, you may be required to return the product on your own.
Restocking Fee
  • We may charge a restocking fee for certain returns, especially for items that have been opened or used.
Changes to Refund Policy
  • We reserve the right to make changes to our refund policy without prior notice. Please check our website for the most up-to-date policy.
Contact Us
  • If you have any questions or need further assistance regarding refunds, please contact our customer support team at +91-9519050555.
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